Privacy Notice
1. Introduction
Yoma Digital Lending (“YDL”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect, use, store, disclose, and protect information when you visit our website, contact us, apply for our products or services, or otherwise interact with us.
By using our website, you acknowledge that you have read and understood this Privacy Notice.
2. Information We May Collect
We may collect information that you provide directly to us, including:
- Name
- Phone number
- Email address
- Mailing address
- National identification information where legally required
- Information submitted through contact forms or inquiries
- Information provided when applying for products or services
We may also collect certain technical information when you use our website, such as device information, browser type, IP address, website usage information, cookies, and similar technologies.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries or requests
- Provide products and services
- Verify identity where required
- Assess applications and eligibility
- Communicate with you regarding products or services
- Improve our website and customer experience
- Prevent fraud and financial crime
- Comply with legal and regulatory obligations
- Protect our rights, customers, and business operations
4. Sharing of Information
We do not sell your personal information.
We may share information with companies within the Yoma Financial Services ecosystem where appropriate and legally permitted, service providers supporting our operations, professional advisers, auditors, legal counsel, regulatory authorities, government agencies where required by law, and business partners involved in providing services to you.
Any sharing of information will be carried out for legitimate business, operational, legal, compliance, or customer-service purposes.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While no system can guarantee absolute security, we continuously work to protect the information entrusted to us.
6. Data Retention
We retain information only for as long as necessary to provide our services, fulfil contractual obligations, meet legal or regulatory requirements, resolve disputes, and protect legitimate business interests.
Retention periods may vary depending on the nature of the information and applicable laws.
7. Your Rights
Subject to applicable laws and regulations, you may have the right to request access to your information, request correction of inaccurate information, request deletion of information where permitted, withdraw consent where processing is based on consent, and raise concerns regarding how your information is handled.
Certain requests may be limited where legal, regulatory, security, fraud prevention, or contractual obligations apply.
8. Cookies
Our website may use cookies and similar technologies to improve user experience, understand website usage, and support website functionality.
You may adjust your browser settings to refuse cookies; however, some website functions may not operate properly.
9. Third-Party Websites
Our website may contain links to external websites. YDL is not responsible for the content, privacy practices, or security of third-party websites.
10. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
Yoma Digital Lending (YDL)
The Campus, 1 Office Park, Rain Tree Drive, Pun Hlaing Estate, Hlaing Tharyar Township, Yangon, Myanmar.
Email: cho@yomafinance.com
Phone: +95 9980808000
